This draft policy must be reviewed and confirmed by Capital Electronics Canada before launch.
Requesting a return
Once your order has shipped, you can request a return from the Track Order page or by contacting us. Please include your order number and the reason for the return.
Eligibility
- Return window: [to be confirmed by the business].
- Items should be returned in their original condition and packaging, with all accessories.
- Special-order items may have different return terms, stated on your quotation.
Refunds
Approved refunds are issued to the original payment method through our payment provider. Shipping charges and restocking fees, if any, will be stated before you return the item.
Defective items
If an item is defective, contact us. Manufacturer warranty terms, where applicable, are listed on the product page.
Merchant
Capital Electronics Canada, 147 Oakdale Road, North York, ON M3N 1W2, Canada.